FAQs

  • I heard there are many vendors selling and scamming tourists at Central Park nowadays. Is this true?

    This is very true; many pedicab salespersons are luring and scamming customers into taking rides with them. They provide false information about the horse and carriage rates and pretend to be affiliated with the industry. They are aggressive and nasty to tourists who refuse to take a ride in a pedicab and are harassed and insulted by them. Many unreliable vendors in Central Park charge more money for less time and provide poor customer service. We strongly recommend you do your research and choose our reputable company to ensure a memorable and cherished Central Park horse carriage ride while in NYC. Don't get taken for a ride and reserve with us today!

  • Are we able to reschedule the day of our tour? How flexible are we with our reservations?

    We are super flexible with our NYC Horse Carriage Ride company and always provide free rescheduling, no matter what! You can notify us a couple of hours in advance to reschedule, and we would be more than happy to reschedule your Central Park Horse Carriage Ride appointment. Keep in mind, we may be limited to time slots during the weekends, but we can usually make it work! 

  • Can we pay cash upon arrival?

    Unfortunately, WE DO NOT ACCEPT WALK-UP or CASH ON SITE. You must have a reservation before arriving. Feel free to call the office +1 (347) 583-2072 or visit our website to set up your reservation.

  • Can we bring prosecco on to the horse and carriage in Central Park?

    Absolutely! You can bring any kind of beverages along for your horse carriage ride in Central Park. There are no rules.

  • Are we allowed to bring food and drink with us on the horse carriage rides?

    Yes, you can absolutely bring beverages and food along for your carriage ride in Central Park! There are no rules.

  • Are the rides private, or do you share the horse carriage with others?

    We only provide PRIVATE TOURS. There is no sharing the carriage with strangers.

  • I have seen many reviews from people, many of whom have chosen a horse and carriage ride on the spot without reserving through a company, complain that the 30-minute ride advertised was actually around 12 minutes. Are your rides as long as they advertise they are?

    I highly recommend making a reservation with my company if you are seeking customer satisfaction. Many other companies do not have a promising reputation when it comes to providing the exact duration of tours for the best prices. You always get what you pay for with our company. We have 3 different options with my company, and we always guarantee customer satisfaction. We have been in business for over 35 years and are a family-owned business. We are currently ranked #3 in outdoor activities in New York City and have over 4000 excellent reviews. Feel free to contact me for further assistance or questions. You can set up an appointment through my website when ready! 

  • Hi, for rides when it is between 20-30°F, is there a blanket in the carriage? What about when it is raining? Does the retractable carriage roof go up? All of the gallery pictures on the website are in nice weather with it down.

    We always provide a couple of thick warm blankets during the Winter season. This will make your Central Park carriage ride very comfortable and cozy. We do have covers on carriages in case it rains or snows. We also provide free rescheduling/cancellation with all appointments: FREE CANCELLATION/RESCHEDULING TERMS: - NYPD Blockades or Street Closures. - Temperatures above 89 or below 19 degrees - Extreme Weather Advisories. (Heavy Snowfall, Blizzard Conditions, Heat Waves, or Heavy Rainfall) - 24-48 hour advance notification of your appointment.

  • Hello! I was wondering how close the pickup point is to Tavern on the Green?

    We do provide drop off at Tavern On The Green with our tours, but you need to tell the driver. If you like to walk to Tavern On The Green after the tour, it is about a 10-minute walk.